Privacy Policy

1. Information we collect

When you use Rudax, we collect information you provide directly — such as your name, email address, phone number, and payment details when making a booking. We also collect information automatically, including your IP address, browser type, device information, and pages visited.

We use cookies and similar tracking technologies to improve your experience and analyze how our service is used.

2. How we use your information

• To process and confirm your hotel bookings
• To send booking confirmations and updates
• To provide customer support
• To improve our services and personalize your experience
• To comply with legal obligations

3. Sharing your information

We share your information with hotels when you complete a booking, and with payment processors to handle transactions securely. We do not sell your personal data to third parties.

We may share data with service providers who assist us in operating our platform, all of whom are bound by data protection agreements.

4. Data security

We use industry-standard encryption (SSL/TLS) to protect your data in transit. Passwords are hashed and never stored in plain text. We regularly review our security practices to ensure your information remains protected.

5. Your rights

You have the right to access, correct, or delete your personal data at any time. You may also request a copy of the data we hold about you.

To exercise these rights, contact us at privacy@rudax.com.tr.

6. Cookies

We use essential cookies to keep you logged in and remember your preferences (language, currency). We also use analytics cookies to understand how visitors use our site. You can disable non-essential cookies in your browser settings.