Terms of Service

1. Acceptance of terms

By accessing or using Rudax, you agree to be bound by these Terms of Service. If you do not agree, please do not use our service. We reserve the right to update these terms at any time, with notice provided through the platform.

2. Booking and payments

When you make a booking through Rudax, you enter into a direct contract with the hotel. Rudax acts as an intermediary and is not responsible for the hotel's services or policies.

All prices displayed are in the selected currency and include applicable taxes unless stated otherwise. Payment is processed securely at the time of booking.

3. Cancellations and refunds

Cancellation policies vary by hotel and room type. The applicable policy is clearly displayed before you confirm your booking. Please review it carefully.

Refunds for eligible cancellations are typically processed within 5–10 business days depending on your payment method.

4. User accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

5. Limitation of liability

Rudax is not liable for any indirect, incidental, or consequential damages arising from your use of our service. Our liability is limited to the amount paid for the specific booking in question. We are not responsible for force majeure events, hotel closures, or changes in hotel policies.

6. Prohibited use

• Making fraudulent or speculative bookings
• Using automated tools to scrape our content
• Attempting to manipulate pricing or availability
• Violating any applicable laws or regulations